© 2019 by SOYD

April 12, 2018

Seemingly innocuous interactions, and favors sometimes expose you to losing time, accruing costs and overall feelings of anger. The following hypotheticals all illustrate why protocols are critical to growth:

March 29, 2018

All business requires an ability to listen, and accurately assess a client’s need.

March 22, 2018

The world isn’t formal anymore. We get it. We work in shared spaces with cafes, casual Fridays are the everyday norm and marketing has become king (R&D is not a priority). Yet, there is one thing that will always be a faux pas; namely, writing. In our incessant need to...

March 8, 2018

There is no place in your business for “that’s not my job.” You aren’t a multinational corporation that can balance costs for recalls and paying out lawsuits. You are a small business that needs to provide best-in-class service, at cost and no questions asked.

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Featured Posts

SOYD Collaborates with Kidstarters

June 17, 2019